Compton Automotive Privacy Policy


Effective Date: October 29, 2026


1. Introduction

Compton Automotive respects your privacy and is committed to protecting the personal information you provide when visiting our website, contacting our shop, scheduling automotive services, or communicating with us.


This Privacy Policy explains what information we may collect, how we use it, when we share it, and the choices available to you.


2. Information We Collect

Depending on how you interact with us, we may collect the following information:


  • Contact information, including your name, phone number, email address, and mailing address.
  • Vehicle information, including your vehicle's make, model, year, mileage, service history, and repair needs.
  • Service and transaction information, including appointments, repair estimates, authorizations, invoices, payments, and customer communications.
  • Website information, including technical information, browser data, cookies, and usage information where applicable.
  • Messaging preferences and consent records, including whether you have opted in to or opted out of text messages.


3. How We Use Your Information

We may use your information to:


  • Schedule and manage appointments.
  • Diagnose, maintain, and repair vehicles.
  • Prepare estimates, invoices, and service records.
  • Communicate about repairs, vehicle status, service approvals, and completed work.
  • Respond to customer questions and requests.
  • Send service reminders or promotional communications where permitted and, when required, with your consent.
  • Operate, secure, maintain, and improve our website and business operations.
  • Comply with applicable legal requirements and protect our legitimate business interests.


4. Text Messaging and Mobile Information

If you provide your mobile number and consent to receive text messages, Compton Automotive may use that number to send the messages described in the applicable opt-in notice and our Terms of Service.


Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.


Mobile information, text messaging consent, and SMS opt-in data will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. This restriction does not prohibit disclosures to service providers that help us deliver messaging or operate our business, provided those disclosures are for authorized business purposes and subject to appropriate protections.


5. How We Share Information

We may disclose information when reasonably necessary to operate our business, including to:


  • Service providers that support our website, appointment management, customer communications, payment processing, and business operations.
  • Automotive parts suppliers, warranty providers, or other parties involved in providing a service you request, when appropriate.
  • Government authorities, regulators, or other parties when required by law or necessary to protect rights, safety, and security.


We do not sell personal information in exchange for money. We do not share SMS consent or mobile information with third parties or affiliates for their own marketing purposes.


6. Cookies and Website Technologies

Our website or its service providers may use cookies and similar technologies to support website functionality, understand website traffic, and improve the customer experience. The availability and use of these technologies depend on the website tools in place.


You may be able to control cookies through your browser settings.


7. Data Retention and Security

We retain personal information for as long as reasonably necessary to provide services, maintain business and repair records, comply with legal obligations, resolve disputes, and enforce agreements.


We use reasonable administrative, technical, and organizational measures intended to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.


8. Your Privacy Choices

You may contact us to request access to, correction of, or deletion of certain personal information, subject to applicable law and legitimate recordkeeping requirements.


You may opt out of text messages at any time by replying STOP. You may contact us directly with questions about your information or communication preferences.


9. Third Party Websites and Services

Our website may link to third party websites or services. Their privacy practices are governed by their own policies, and we encourage you to review those policies when using their services.


10. Children's Privacy

Our services are intended for customers seeking automotive services and are not directed toward children under 13. We do not knowingly collect personal information online from children under 13 in violation of applicable law.


11. Changes to This Policy

We may update this Privacy Policy as our business practices, technology, or legal obligations change. Any updated version will be published on our website with a revised effective date.


12. Contact Us

For questions about this Privacy Policy or your personal information, contact:


Compton Automotive

10333 Garland Road

Dallas, Texas 75218

Phone: (214) 321-2617

Website: https://www.comptonautomotive.com/